Care Instructions + Warranty

Care Instructions

We believe that knowing how to properly care for your name jewelry will make all the difference in maintaining its lovely luster, which is why it is important you read this basic jewelry care instructions.

Basic Home Care Instructions:

Bijoux nameplates are 18k Gold plated. Gold plating is the act of covering another metal (we use .925 sterling silver) with a specific amount of gold.  Gold plating is a very easy process and can last years if taken care of properly. Here are some things that can be avoided to ensure many months/years of enjoyment from your name jewelry. For example, avoid interaction with chemicals. Some everyday chemical combinations can be harsh on gold plating and silver. Cleaning products can affect the surface of the necklaces, robbing them of its natural shine.

Due to these chemical reactions, It's always a good idea to remove your name jewelry when taking a shower, cleaning, applying makeup, lotions, hairspray, or perfume.
Additionally, chlorine may affect the color of your gold name jewelry and we, therefore, recommend removing all gold jewelry before entering a pool and/or hot tub. Lastly Make sure you remove your name jewelry when changing clothes or sleeping, as it may cling to fabric and break or rip.

Gold & Silver name jewelry cleaning:

Because good silver will eventually tarnish, the more care you take "now", the more cleaning time you will save later on. We recommend that you remove fingerprints and light tarnish with the complementary silver cleaning cloth that comes with your nameplate regularly.

1-3 Year WARRANTY 

BIJOUX is committed to bringing you the highest standard of jewelry. We fully warrant the authenticity of our materials and are pleased to offer our jewelry patrons an optional 1-3 year warranty on all products sold. Simply add your favorite item to your cart to select your warranty term. Also as part of our lifetime warranty, we offer maintenance, cleaning, repair (if needed) and redipping of your nameplate, ring or watch and replacements should your item faces accidental damage